How can it be that businesses spend money on professional public relations but can’t even answer a simple customer inquiry?<\/p>\n
I just so happen to be in the market for ADSL2+. I have 1.5Mbps but my router is 2+ capable so if I can get a static IP for around the same price I’ll happily churn to the higher speed.<\/p>\n
After some searching on Whirlpool<\/a> and the like, I decided to leave a message<\/a> with one prospective supplier in the hope some form of response will ensue.<\/p>\n That was a few months ago.<\/p>\n As a joke I decided to leave another message of exactly the same nature a few days ago. Not a word since.<\/p>\n Okay, I’m not really that naive. In this age of non-existent customer service I hardly expected the company to respond to a genuine sales lead, but what makes this case really intriguing is the fact that it PAYS a professional PR consultancy to bother journalists to write about its services and infrastructure.<\/p>\n When you’re in business why exploit free marketing when you can pay top dollar for it?<\/p>\n Rodney<\/p>\n","protected":false},"excerpt":{"rendered":" How can it be that businesses spend money on professional public relations but can’t even answer a simple customer inquiry? I just so happen…<\/p>\n","protected":false},"author":6,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6,22,23],"tags":[],"class_list":["post-105","post","type-post","status-publish","format-standard","hentry","category-business","category-marketing","category-media-relations-every-pr-should-read-this"],"_links":{"self":[{"href":"https:\/\/www.gedda.info\/index.php?rest_route=\/wp\/v2\/posts\/105","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.gedda.info\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.gedda.info\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.gedda.info\/index.php?rest_route=\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/www.gedda.info\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=105"}],"version-history":[{"count":1,"href":"https:\/\/www.gedda.info\/index.php?rest_route=\/wp\/v2\/posts\/105\/revisions"}],"predecessor-version":[{"id":693,"href":"https:\/\/www.gedda.info\/index.php?rest_route=\/wp\/v2\/posts\/105\/revisions\/693"}],"wp:attachment":[{"href":"https:\/\/www.gedda.info\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=105"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.gedda.info\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=105"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.gedda.info\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=105"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}