{"id":197,"date":"2008-09-15T09:58:14","date_gmt":"2008-09-14T23:58:14","guid":{"rendered":"https:\/\/www.gedda.info\/?p=197"},"modified":"2008-09-15T09:58:14","modified_gmt":"2008-09-14T23:58:14","slug":"mobile-churn-get-your-mobile-account-number","status":"publish","type":"post","link":"https:\/\/www.gedda.info\/?p=197","title":{"rendered":"Mobile churn: get your (mobile) account number"},"content":{"rendered":"<p>Almost everything went fine porting my mobile number from Telstra to Vodafone. The only difficulty I had was trying to figure out which account number Telstra needed to port the number across.<\/p>\n<p>I was on a single bill (mobile + landline) so, of course, that account number was not appropriate. I called the Big T on one number and some pleb told me I needed to go into a Telstra shop to get the correct account number. It was about that time I was thinking if I have to so much as set one toe into a Telstra shop to get this menial task done I&#8217;m going to kill the landline service as well. That didn&#8217;t happen so I&#8217;m still paying the monthly Big T line rental tax.<\/p>\n<p>So I called another number and another pleb and was given the wrong account number &#8211; go figure. It may have been the account number for the landline portion of the single bill or possibly an old Telstra mobile account I had before I switched to one of its caps.<\/p>\n<p>After two attempts to port the number failed, where do I get the correct account number? From the original contract receipt, of course. So much for having to go to a Telstra shop. Nothing is ever easy, is it?<\/p>\n<p>With the correct account number &#8211; that matched the mobile number &#8211; Voda was able to port the number in a couple of hours.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Almost everything went fine porting my mobile number from Telstra to Vodafone. The only difficulty I had was trying to figure out which account&#8230;<\/p>\n","protected":false},"author":6,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[9],"tags":[],"class_list":["post-197","post","type-post","status-publish","format-standard","hentry","category-customer-service"],"_links":{"self":[{"href":"https:\/\/www.gedda.info\/index.php?rest_route=\/wp\/v2\/posts\/197","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.gedda.info\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.gedda.info\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.gedda.info\/index.php?rest_route=\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/www.gedda.info\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=197"}],"version-history":[{"count":0,"href":"https:\/\/www.gedda.info\/index.php?rest_route=\/wp\/v2\/posts\/197\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.gedda.info\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=197"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.gedda.info\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=197"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.gedda.info\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=197"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}