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Category: Customer Service

The key to good business

October 31, 2017

Buyer beware: Virtualization technology

When is it a mistake to have a reasonable assumption about a technology? When it comes to desktop virtualization it seems you can’t be…

May 29, 2017

Soup sale: When is a no-brainer a no-brainer?

I came across this interesting soup sale in a CBD cafe. A small soup costs $7 and a large – which looks at least…

April 6, 2010

Optus Music Store – an open option

I’ve often wondered if there was a music store out there that fulfilled my (not unreasonable) needs. A few years ago I tried eMusic…

October 10, 2008

RIP camcorder

My Canon MV550i video camera died a sudden (and presumably painless) death the other week. No warning, no goodbye, just nothing when I turned…

September 15, 2008

Mobile churn: get your (mobile) account number

Almost everything went fine porting my mobile number from Telstra to Vodafone. The only difficulty I had was trying to figure out which account…

August 25, 2008

The mobile churn begins

I began the churn process from Telstra to Vodafone last week. I’m hoping it will be as painless as possible, of course, but that…

March 4, 2008

Inflation, bank style

I just discovered that non-CBA ATM withdrawals now cost $2.00. This is up from $1.50 since February 19, from what I can see. A…

July 31, 2007

I’m back in business

My new DSL service came online over the weekend so I’m now back online. I haven’t heard boo from Exetel so I will assume…

July 27, 2007

The wheels are in motion

I’ve received at least one e-mail and phone call indicating my new DSL service request has been acknowledged. Well that’s a relief. Now, apparently,…

July 25, 2007

The cable is cut…

Well, so, my old DSL connection is no more. I was away from my house over the weekend so I’m unsure of the exact…

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Comments

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