I came across this interesting soup sale in a CBD cafe. A small soup costs $7 and a large – which looks at least double the size – will set you back $8. If you like soup, or want to … Continue reading
May 29, 2017
by Rodney Gedda
0 comments
Category Archives: Customer Service
April 6, 2010
by Rodney Gedda
0 comments
Optus Music Store – an open option
I’ve often wondered if there was a music store out there that fulfilled my (not unreasonable) needs. A few years ago I tried eMusic when it first came onto the scene, but didn’t get into it much as I never … Continue reading
October 10, 2008
by Rodney Gedda
0 comments
RIP camcorder
My Canon MV550i video camera died a sudden (and presumably painless) death the other week. No warning, no goodbye, just nothing when I turned it on to film a relative’s soccer presentation. Doh! So I packed it up and sent … Continue reading
September 15, 2008
by Rodney Gedda
2 Comments
Mobile churn: get your (mobile) account number
Almost everything went fine porting my mobile number from Telstra to Vodafone. The only difficulty I had was trying to figure out which account number Telstra needed to port the number across. I was on a single bill (mobile + … Continue reading
August 25, 2008
by Rodney Gedda
0 comments
The mobile churn begins
I began the churn process from Telstra to Vodafone last week. I’m hoping it will be as painless as possible, of course, but that won’t stop me from documenting everything to help inform others. So far Voda has been quite … Continue reading
March 4, 2008
by Rodney Gedda
3 Comments
Inflation, bank style
I just discovered that non-CBA ATM withdrawals now cost $2.00. This is up from $1.50 since February 19, from what I can see. A 30 percent rise in inflation for an artificial “transaction” expense? More like plain pilfering to me. … Continue reading
July 31, 2007
by Rodney Gedda
0 comments
I’m back in business
My new DSL service came online over the weekend so I’m now back online. I haven’t heard boo from Exetel so I will assume everything went according to plan. Thanks for the speedy and smooth turnaround. Although I will say … Continue reading
July 27, 2007
by Rodney Gedda
1 Comment
The wheels are in motion
I’ve received at least one e-mail and phone call indicating my new DSL service request has been acknowledged. Well that’s a relief. Now, apparently, it’s up to the powers (no pun intended) that be… Your DSL service order has been … Continue reading
July 25, 2007
by Rodney Gedda
0 comments
The cable is cut…
Well, so, my old DSL connection is no more. I was away from my house over the weekend so I’m unsure of the exact cut off time, but I have a feeling it wasn’t the date originally agreed to. From … Continue reading
July 9, 2007
by Rodney Gedda
0 comments
Trouble in high-speed paradise
Darn it, I knew it was too good to be true. My friendly ISP sent me an e-mail a few weeks ago stating that the 8Mbps DSL plan I was on is no longer economically viable and will cease at … Continue reading